Compliance & authority requests
A clear contact route for authorities.
Please send formal information requests addressed to SpeedNetwork GmbH to the designated mailbox. Clear identifying details help us allocate and review your request.
Regulatory position
SpeedNetwork GmbH is listed in the German Federal Network Agency’s register under 24/095 for number-based voice communication services. This does not represent a claim to operate an independent public telecommunications network.
Handle sensitive information appropriately
For particularly sensitive or extensive material, agree an appropriate transmission route first. An acknowledgement of receipt does not constitute acceptance of the substance or fulfilment of the request.
Not an emergency service
This mailbox is not an emergency or real-time channel. For urgent emergencies, contact the appropriate emergency services. General customer enquiries should go to info@speednetwork.de.
Please include
- Authority, responsible contact and response channel
- Reference number, legal basis and specific scope of the request
- Numbers concerned and the relevant time period with time zone
- Any deadlines and instructions for secure transmission